Shipping & Delivery
Shipping & Delivery
Shipping Methods At Rustia Co, we offer a variety of shipping methods to ensure that your orders are delivered efficiently and securely.
Order Processing
Orders are typically processed within 2-3 business days from the date of purchase. Please note that processing times may be slightly longer during peak seasons or special promotions.
Shipping Rates
FREE SHIPPING on orders over US$70 (or ranging $5 to $14 shipping fee to worldwide). You will be able to view the shipping cost before finalizing your purchase.
Estimated Delivery Times
Delivery times depend on your location and the shipping method chosen. It usually take about 10-15 business days to be arrived. We will send the tracking number to you after the order was shipped out.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your order.
Shipping Partners
We work with reputable shipping carriers to ensure that your orders are handled with care and delivered to you securely. Our shipping partners may vary depending on your location and the selected shipping method.
Shipping Delays
While we strive to deliver your orders promptly, unforeseen circumstances such as extreme weather conditions or carrier-related issues may occasionally cause shipping delays. If your order experiences a delay beyond the estimated delivery time, please don't hesitate to contact our customer support team for assistance.
Lost or Stolen Packages
In the rare event that your package is lost or stolen after being marked as delivered, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.
Address Accuracy
It is crucial to provide accurate and complete shipping information when placing your order. Please double-check your shipping address during the checkout process. Rustia Co cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Questions
If you have any questions or concerns regarding shipping and delivery, please feel free to reach out to our customer support team at contact@rustia.co. We are here to assist you with any shipping-related inquiries.
Thank you for choosing Rustia Co. We appreciate your trust in us, and we are committed to delivering your orders as efficiently and securely as possible.